Wallace Vets – Vets in Dundee
Clinic Overview
- Recent reviews are largely positive, with owners often describing the team as friendly, caring, professional, and reassuring. - Handling of nervous dogs stands out as a consistent strength, including gentle examinations, reduced-distraction room access, and patient support for fearful pets. - Several reviews praise the reception team as well as individual vets, with specific appreciation for clear communication around treatment and surgery.
Wallace Vets is a veterinary practice in Dundee that also serves as a veterinary nurse training facility. Recent feedback is mostly positive, with many owners praising the team’s calm handling, friendly service, and support for nervous pets. A smaller number of reviews raise concerns about communication, medication collection, and the cost of a surgical quote.
Services
- •General veterinary appointments and health checks: Reviews mention routine consultations, booster vaccinations, and full examinations.
- •Support for anxious or fearful pets: This is a clear recurring theme, with owners describing extra time taken during appointments, quieter room entry for a nervous newly rehomed dog, and ongoing help to reduce fear of vet visits.
- •Surgery and aftercare: Surgery is specifically mentioned in reviews, with one owner praising the explanation before the procedure and the aftercare afterwards.
- •Medication provision and collection: Medication collection is referenced in reviews, although one owner reported delays in it being ready.
- •Veterinary nurse training facility: The practice is also identified as a training facility for veterinary nurses.
- •Digital contact and booking support: One recent reviewer said the practice responded quickly through PetsApp and arranged an appointment promptly.
Pricing
A very limited amount of published pricing suggests the clinic may sit above average, but this is based on very few comparable services. One reviewer says they were quoted £2,400 for surgery that they later had done elsewhere for £1,200, and that review is the clearest recent pricing example. Recent feedback on cost is mixed overall, with most reviews focusing on care and service rather than fees.
People
- •Jodie: Praised for helping a dog with a fear of vet visits, with the owner saying she “went out of her way” and made a noticeable difference.
- •Niall: Highlighted by name for kindness, breed knowledge, clear explanations around surgery, and reassuring follow-up care.
- •Rosie: Mentioned warmly for a gentle, accommodating approach with a nervous newly rehomed dog.
- •Fraser: Named in a negative review about communication around affordability and treatment options.
- •An unnamed female vet: Credited in another review with taking enough time for a very nervous rescue dog to relax and accept a full examination.
Reviews
Wallace Vets has a 4.7-star Google rating from 317 reviews.
- •Recent reviews are largely positive, with owners often describing the team as friendly, caring, professional, and reassuring.
- •Handling of nervous dogs stands out as a consistent strength, including gentle examinations, reduced-distraction room access, and patient support for fearful pets.
- •Several reviews praise the reception team as well as individual vets, with specific appreciation for clear communication around treatment and surgery.
- •Negative feedback is less common but includes complaints about medication not being ready, dissatisfaction with communication, and one strongly critical review about being encouraged toward euthanasia alongside a high surgical quote.
