Wallace Vets

Wallace Vets is a veterinary practice that also acts as a veterinary nurse training facility. Recent reviews describe a mixed experience: several owners highlight patient handling for anxious dogs (including taking extra time so a nervous rescue dog could be fully examined), while a smaller number report serious concerns about cost and communication—one owner says they felt pressured toward euthanasia and were quoted £2.4k for surgery they later had done elsewhere for £1.2k.

Concrete details mentioned by owners include

• •Extra time taken during appointments to help a nervous rescue dog tolerate a full set of checks (including allowing face pats).
• •Targeted help for fear of vet visits, with ongoing support from a staff member named Jodie.
• •A complaint about medication not being ready when expected.
• •A complaint alleging insensitive comments about affordability, naming an employee called Fraser.

Services

Services and capabilities referenced in the available information and reviews include

• •Veterinary nurse training facility (explicitly stated).
• •General consultations and health checks (described in a review as “all the checks needed” during a visit).
• •Support for anxious/fearful pets (owners mention work specifically aimed at reducing a dog’s fear of vet visits, and careful handling during examinations).
• •Medication provision/collection (one review specifically complains that medication wasn’t ready).
• •Surgery (referenced via an owner being given a surgical quote; the exact procedure isn’t specified).

Pricing

• •One reviewer reports being quoted £2,400 for a surgery, and says another practice later did the surgery for £1,200. No standard fees or price list are provided in the available information.

People

• •Jodie (role not stated): described by one owner as working with them to help reduce their dog’s fear of vet visits, “going out of her way” and delivering noticeable improvement over time.
• •Fraser (described as an employee): named in a negative review alleging an insensitive comment relating to the owner’s ability to pay upfront; this is one side of a disputed experience and isn’t corroborated elsewhere in the reviews provided.
• •Unnamed vet (female, per one review): credited with taking time and using a gentle approach that allowed a very nervous rescue dog to accept examination and handling.

Reviews

Google rating: 4.7 stars from 314 reviews. “”

• •Many owners mention friendly, reassuring front-desk staff, nurses, and vets, and describe appointments as professional.
• •Multiple reviews highlight patient handling of nervous dogs, including taking extra time so an anxious rescue dog could be examined and accept touch.
• •One owner describes ongoing fear-of-vets support with Jodie, reporting meaningful progress.
• •Negative experiences include a report of medication not being ready, and a separate report alleging pressure toward euthanasia, a high surgical quote, and poor communication around affordability—these conflict with the generally positive tone of other recent reviews.