Vets Now (Dundee)

Vets Now (Dundee) is part of the Vets Now emergency network and operates under IVC Evidensia, focusing on out-of-hours pet emergencies rather than routine daytime care. The clinic also offers video consultations, and provides emergency cover when host practices are closed. Recent feedback continues to highlight urgent assessments, short-notice treatment, inpatient monitoring, and regular updates during more serious cases.

Services

• •Out-of-hours emergency care for pets when daytime practices are closed.
• •Video consultations, listed by the clinic as part of its service offering.
• •Urgent in-clinic assessment and treatment, with recent examples including
• •care after a dog was hit by a car
• •assessment after an epileptic seizure
• •blood testing during an emergency visit
• •diagnosis and treatment planning after review of a pet’s clinical history
• •Short-term hospitalisation and monitoring, including a reviewer describing their dog staying in for two nights.
• •Owner communication during treatment, with several reviews mentioning updates by phone and clear explanations during stressful situations.

Pricing

No published pricing information is currently available for this clinic.

People

Named team members mentioned by owners include Jane, Helen, and Charlotte, all referred to as vets in reviews. Jane is praised for caring for a dog during a two-night stay, Helen for quickly reviewing a dog's history and giving a clear diagnosis and treatment plan, and Charlotte for reassurance, answering questions, and calling with updates. Admin staff are also described as understanding and helpful.

Reviews

Google reviews average 4.3 stars from 283 reviews.

• •Many recent reviewers describe the team as quick, friendly, efficient, and caring, especially in urgent situations.
• •Owners repeatedly mention clear communication and reassurance, including questions being answered well and updates being provided during ongoing care.
• •Emergency examples in reviews include road-traffic injury care, seizure assessment, puppy concerns, and inpatient monitoring.
• •Cost is a recurring theme in feedback: several owners say out-of-hours treatment is expensive, and one recent reviewer also reported a longer-than-expected wait and difficulty getting a later response by email.