Specialist Vets in Dundee

## Summary Parkside Veterinary Group Ltd treats multiple species (pets, horses and farm animals) and states that emergency/out-of-hours care is available for all three. In reviews, owners most often describe routine preventative care (boosters/injections and yearly check-ups), with several detailed examples of vets taking time to settle nervous dogs before giving injections so the pet “never even noticed it.” Owners also mention practical touches such as online booking, and one euthanasia experience where they were taken straight into a room, allowed to stay as long as needed, and later received a sympathy card and forget-me-nots to scatter. A recurring concern from one long-term client is dissatisfaction with the outsourced after-hours service, described as “shoddy and extremely expensive.” ## Services - Care for **pets, horses and farm animals** (from the clinic website summary). - **Emergency and out-of-hours care** is stated as available for pets, equine and farm animals (website summary); one reviewer reports it is **outsourced** and had a poor experience with it. - **Vaccinations/boosters and injections** (“boosters,” “injections,” “jags”) mentioned in multiple reviews. - **Annual check-ups** (“yearly check up”) mentioned in reviews. - **Euthanasia** with support for owners during and after the appointment (immediate room access, time to stay, later condolence card and forget-me-nots) described in a review. - **Veterinary Nurse Training facility** (from the structured clinic data). - **Online booking** mentioned as easy to use (review). ## People - Staff are repeatedly described as taking time to **explain things and answer questions** (“no question too silly”). - Multiple owners describe vets handling **nervous dogs** with patience (petting/playing first; injection given with minimal stress and the dog “didn’t even flinch”). - One owner describes end-of-life care where the team **minimised waiting**, guided them through the process, allowed extra time in the room, and followed up with a **condolence card** and **forget-me-nots**. ## Reviews **Google rating: 4.7 stars from 135 reviews.** **Themes below are drawn from the latest written reviews available to us.** - Routine visits (boosters, injections, annual check-ups) are commonly reported as going smoothly, including for **very nervous dogs**. - Several reviews highlight **time spent explaining options and answering questions**, rather than rushing appointments. - **Thoughtful handling of euthanasia** is described in detail: being taken to a room straight away, allowed to stay, and receiving a condolence card and forget-me-nots afterward. - **Online booking** is mentioned as straightforward. - A negative theme appears around **outsourced after-hours care**, described by one long-term client as very expensive and not trustworthy.

## Summary Vets Now (Dundee) is part of the Vets Now network (the website describes 60+ UK emergency locations) and is set up primarily for out‑of‑hours pet emergencies rather than routine daytime care. The clinic also offers video consultations, and the website states it provides emergency cover when “host practices are closed.” Recent reviews describe fast triage and ongoing communication during urgent cases—for example, a dog seen after being hit by a car, and pets kept in for monitoring (“in for two nights”). Several owners mention proactive updates, including follow-up calls and “regular updates” on a pet’s progress. Reviews also repeatedly note that out‑of‑hours care can be costly, with one describing it as “invaluable” despite the price. ## Services - Out-of-hours emergency pet care (website states emergency services when host practices are closed). - Video consultations (website). - In-clinic urgent assessment and treatment, as referenced in reviews: - Road-traffic injury care after a dog was hit by a car. - Overnight hospitalisation/monitoring (“in for two nights”). - Diagnosis and treatment recommendations for a dog, with the vet reviewing clinical history before the visit (as described by one reviewer). ## People - **Jane (vet)**: Mentioned as “amazing” during a pet’s two-night stay, with the owner describing “best care.” - **Helen (vet)**: Described as quickly getting up to speed on a dog’s history and giving an “informative diagnosis and treatment recommendation.” - **Charlotte (vet)**: Mentioned for explaining things clearly, answering worries, and calling with updates during a difficult situation. - **Admin staff**: Described in one review as “very understanding.” ## Reviews **4.3 stars from 271 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Speed in urgent situations**: owners mention being seen quickly and getting rapid action (including after a car accident). - **Communication and updates**: repeated mentions of vets calling to update owners and providing “regular updates” during ongoing care/monitoring. - **Handling pets gently and keeping them calm**: one owner noted their dog was unusually calm at the practice and linked it to the environment and staff approach. - **Cost expectations for out-of-hours care**: one reviewer explicitly notes it is “costly,” while still valuing access to emergency service.

## Summary Wallace Vets is a veterinary practice that also acts as a **veterinary nurse training facility**. Recent reviews describe a mixed experience: several owners highlight patient handling for anxious dogs (including taking extra time so a nervous rescue dog could be fully examined), while a smaller number report serious concerns about cost and communication—one owner says they felt pressured toward euthanasia and were quoted **£2.4k** for surgery they later had done elsewhere for **£1.2k**. Concrete details mentioned by owners include: - Extra time taken during appointments to help a **nervous rescue dog** tolerate a full set of checks (including allowing face pats). - Targeted help for **fear of vet visits**, with ongoing support from a staff member named **Jodie**. - A complaint about **medication not being ready** when expected. - A complaint alleging insensitive comments about affordability, naming an employee called **Fraser**. ## Services Services and capabilities referenced in the available information and reviews include: - **Veterinary nurse training facility** (explicitly stated). - **General consultations and health checks** (described in a review as “all the checks needed” during a visit). - **Support for anxious/fearful pets** (owners mention work specifically aimed at reducing a dog’s fear of vet visits, and careful handling during examinations). - **Medication provision/collection** (one review specifically complains that medication wasn’t ready). - **Surgery** (referenced via an owner being given a surgical quote; the exact procedure isn’t specified). ## Pricing - One reviewer reports being quoted **£2,400** for a surgery, and says another practice later did the surgery for **£1,200**. No standard fees or price list are provided in the available information. ## People - **Jodie** (role not stated): described by one owner as working with them to help reduce their dog’s fear of vet visits, “going out of her way” and delivering noticeable improvement over time. - **Fraser** (described as an employee): named in a negative review alleging an insensitive comment relating to the owner’s ability to pay upfront; this is one side of a disputed experience and isn’t corroborated elsewhere in the reviews provided. - **Unnamed vet (female, per one review)**: credited with taking time and using a gentle approach that allowed a very nervous rescue dog to accept examination and handling. ## Reviews **Google rating: 4.7 stars from 314 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Many owners mention **friendly, reassuring front-desk staff, nurses, and vets**, and describe appointments as professional. - Multiple reviews highlight **patient handling of nervous dogs**, including taking extra time so an anxious rescue dog could be examined and accept touch. - One owner describes **ongoing fear-of-vets support** with Jodie, reporting meaningful progress. - Negative experiences include a report of **medication not being ready**, and a separate report alleging **pressure toward euthanasia**, a **high surgical quote**, and **poor communication around affordability**—these conflict with the generally positive tone of other recent reviews.

## Summary Tay Veterinary Centre describes itself as a **family-run independent practice** with **over 50 years** of providing care, and it is also listed as a **veterinary nurse training facility**. From the clinic’s own information and recent reviews, it appears set up for **routine preventative care (consultations, vaccinations)** as well as **diagnostics and procedures** (including **in-house lab work, surgery and dental**). Recent owner feedback is mixed: several reviews mention long-term use and trust in specific vets (especially **Olga**) and comment on the clinic being **clean and well laid out**. A smaller number of reviews raise serious concerns about **the accuracy of written reports for insurance**, **charges**, and **how nervous or reactive dogs are managed in the waiting area** (including dogs approaching other dogs). ## Services From the clinic website summary: - **Consultations** - **Vaccinations** - **Surgery** - **Dental care** - **Diagnostics** - **In-house lab testing** From reviews (examples of what owners say happened): - **Ear problems work-up** mentioned by one reviewer, including an **ear smear/microscope slide** and medication being prescribed (the reviewer disputes the quality/need). ## Pricing - One reviewer reports being charged **£22** for an **ear smear/microscope slide** test. - One reviewer alleges being charged for an **insurance claim** they say they had not started (no price stated). ## People - **Olga (vet)**: Mentioned multiple times. Owners describe trusting her “clinical judgement,” and one review says she **explained everything** and helped keep a cat **from feeling stressed** during the visit. Another review says she **identified a cat’s illness on the first visit** when other vets had not found an issue. - **Patricia (vet)**: Named in a critical review alleging poor handling of an ear-smear test and that the cat was “traumatized”; the reviewer also disputes the diagnosis and report wording. - **Nalina**: Named positively alongside Olga by one long-term client, but without specific details of what was done. - **Reception staff**: Described as **very friendly** in both positive feedback and in a negative review (where the clinical/administrative issues were the main complaint). ## Reviews **Google rating: 4.4 stars from 215 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Trust in specific clinicians (especially Olga):** owners mention confidence in her judgement, clear explanations, and low-stress handling for cats; one says she spotted a problem other vets missed. - **Cleanliness/facilities:** one review highlights the practice being **“very clean and well laid out.”** - **Administrative and documentation disputes (minority but detailed):** one reviewer alleges **inaccurate wording in reports** affecting an insurance claim, and disputes charges and the necessity of follow-up appointments. - **Handling of nervous/reactive dogs:** one review says the vet did not spend time calming a nervous dog, and raises concern that **dogs were allowed to roam and approach other dogs** in the waiting room.